Privacy Policy

Effective Date: October 1, 2024

At My Soul Heals, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in any way.

By using our website and services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing or payment details (if applicable)
  • Information you provide when booking sessions, attending workshops, or signing up for newsletters

Non-Personal Information

  • Browser type and version
  • IP address
  • Pages visited on our site
  • Time and date of visit
  • Referral sources (how you found our site)

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our healing and meditation services
  • Send confirmations, reminders, or updates about your bookings
  • Respond to your inquiries or customer service requests
  • Send newsletters or promotional emails (only if you’ve opted in)
  • Improve our website, offerings, and user experience
  • Comply with legal and regulatory requirements

3. How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. These include:

  • Secure servers and encrypted communications (SSL)
  • Limited access to your data by authorized personnel only
  • Regular review and update of our data protection practices

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers only when necessary to:

  • Process payments
  • Send emails or newsletters
  • Maintain or improve our website infrastructure

All third parties we work with are required to keep your information confidential and secure.

5. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Correct any inaccuracies in your data
  • Request deletion of your information
  • Withdraw consent at any time (for email marketing, etc.)

To make a request, contact us at: contact@mysoulheals.com

6. Cookies

We may use cookies and similar technologies to enhance your experience on our website. You can modify your browser settings to refuse cookies or notify you when they are being used.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a new effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

My Soul Heals
Email: contact@mysoulheals.com
Website: mysoulheals.com